What are the duties of a medical office administrator?
The exact duties you may perform depends on the type of office and practice you work within, but the general functions are the same across the board. As a medical office administrator, you will use your skills and experience to combine office admin work with patient support. Here are some of the tasks you can expect to perform:
Checking in patients at the front desk
Scheduling patient appointments
Answering the phone
Taking patient histories or comments before appointments
Using computer software and office equipment (fax machines, copiers, etc.)
Managing medical charts and records
Transferring lab results to appropriate parties
Stocking and maintaining office supplies
Keeping up the appearance of the office
Processing insurance claims
Skills you’ll need
To be successful in this career, you will need experience in an office setting and specialized training that will teach you to use those skills within a healthcare environment. We are well positioned to be able to provide experience in our own office and the offices of our many partners.
Based on the list of duties we described above, you need a variety of skills to excel in this job. Specifically, the skills you will need can be broken down into two categories – technical and transferable.
Technical Skills (skills that you will learn working in our offices and through our educational program)
Customer service
Data entry
Medical terminology
Customer billing
Scheduling
Transferable Skills (skills that you can learn by working in any industry, through school, or volunteering)
Multitasking
Typin
Communication
Organization
Computer literacy